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3.0

There were 2 registers open, one was 20 items or less. We had more than 20 so got in the other line.

There were just 2 people ahead so I didn't have a clue what we were about to experience, including waiting for at least 20 minutes. The cashier was extremely slow because she was conversing with the others about when she would get her break and other topics like how much fun she had the night before, etc. that had nothing to do with store business or customer service. I felt invisible.

After 15 minutes she called some other cashiers to open.They began taking care of everyone that was behind us because our things were already on the counter. I watched at least 4 of them get rung up and leave while we were still waiting. I had 2 gallons of ice cream, which are in my freezer, half melted, right now among many other frozen things. But that was not the worst!

When we finally got up there she had no bagger and was THROWING, and I do mean THROWING, all my groceries in those plastic bags. Meats with bread, and she even threw large cans on my bread, too. She acted very angry. I felt like she expected me to bag and was angry that I wasn't.

I have been a loyal customer there for over 17 years and I will never go back there again! I will shop at Publix. I don't know her name but she was the black cashier (NOT the one on customer service) with a long name I believe it started with Ke, and she is pregnant. We were there at approx.12:30-1:00 this afternoon.

I am fit to be tied and I don't deserve this kind of treatment.

For some reason my toilet paper is missing, too, but I have no desire to return to that store. Ever!

Reason of review: Poor customer service.

Winn Dixie Stores Pros: 10 for 10.

Winn Dixie Stores Cons: Mean employees.

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